The second-hand marketplace Users Express Displeasure Over Size Modifications
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The second-hand shopping app has altered its size classifications for women's and children's clothes failing to inform all shoppers about the modification.
Digital Channels Backlash
Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category than originally posted because of the remapping.
The platform stated the updated approach better aligns with comparable marketplaces.
They have suggested members to review their products and manually change the size if necessary, which has left users frustrated.
Size Classification Updates
Earlier, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but currently displays as UK 16-18.
Member Stories
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, located in Scotland, said garments she listed with size 14 tags were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Necessary Adjustments
Charlotte Lunn, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million members, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, Vinted reversed a change to its shipping options after backlash from users.
